CUSTOMER SERVICE

Email: info@boawrapz.com
Hours Of Operation: Monday - Friday 7:00 am EST - 5:00 pm EST
Address: PO Box 360153
Brooklyn, NY 11236

Boa Wrapz accepts the following forms of payment for online purchases: Visa, Mastercard, Discover, American Express and Apple Pay. Please note, we do not accept checks/cash or orders placed by phone. At this time, we only accept one form of payment per order.

Boawrapz.com will periodically offer special discounts and promotions to our loyal customers, via our website or sent through our newsletters. To take advantage of these promotions simply enter the coupon code that accompanies the offer into your shopping cart or during checkout prior to payment. Some discounts will be shown immediately from your shopping cart and throughout the website and special discounts such as shipping will be calculated during checkout prior to payment.

Your items will be shipped via Priority Mail, 1-3 Days at a shipping cost of $4.99. All orders are processed Monday through Friday, excluding holidays.

Please note, at this time we don't ship outside the United States.

Order status and shipments are typically updated within 24 hours. You can check your order status by filling out the Form in the "Contact Us" Tab or emailing info@boawrapz.com. Please be sure to include your order number.

If you are not completely satisfied, you may return the product within 14 days to receive a refund of the purchase price (minus shipping & handling). Please note: we do not charge restocking fees, but it is the customer’s responsibility to pay for return shipping. It can take up to 2 weeks to process your refund from the time your return arrives at our warehouse.

The information that you give us to process your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to process orders, to communicate with you about your order, and to provide future notification to you of special offers or promotions. We also use it to improve our website and to make our future marketing efforts more efficient.




Where we collect the information:


  1. The Checkout Page
  2. Email Newsletter List (Bottom of Main Pages.)
  3. Customer Service Page
  4. Single product page (reviews & ratings)



What do you do with the information?


Once we have collected the above information, it is used to process orders, to communicate with you about your order, and to provide future notification to you of special offers or promotions. We also use it to improve our website.


How and why do you use "Cookies"?


"Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that boawrapz.com uses do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.

However, you should have the option of disabling "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off is quite individual and thus, cannot be addressed here. Please realize, if you choose to disable the "cookies" we will not be able to personalize your experience with us at boawrapz.com nor can we guarantee a complete login, registration or shopping experience.


Secure Credit Card Transaction Processing


Our web site uses Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure web page to a secure application on our server. Once on our server, your credit card number is saved only long enough for us to process and approve the transaction. During the final stages of ordering online, you will see an unbroken key or locked padlock at the bottom of your browser window and https:// in the location window at the top of your browser. Both of these indicate that the page you are on is secured using SSL encryption to communicate with our secure web server. Because SSL encryption slows down a web site, it is only used in the final stage of ordering, before and after you enter your credit card information. You will not see these security indicators until you begin the checkout process and indicate that you prefer to order online with a credit card.


Acceptance of Privacy Policy


By using our website, you consent to the collection and use of this information by boawrapz.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of our policies.